Eildon Equestrian is the supplier of the goods and our address is:
By accessing this website, its search function and shop you are subject to the following terms and conditions, which may be modified at any time, without notice. All changes will apply as soon as they are published on our websites. It is your responsibility to ensure you are familiar with this document and we recommend that you read these terms and conditiions every time you use the website as they may have changed since your last visit. By ticking the box on the shopping basket page, you are verifying you understand this.
You confirm that you have the authority to bind yourself or any business that you represent to these terms and conditions.
Where a service on this website requires registration you will be required to use an approved login name and password which must be used at all times that you access that service. You must provide complete and accurate information. Your password details must not be divulged to anybody else and you should tell us if you have any concerns about the use or misuse of your password details.
We fully appreciate your right to privacy on the internet and will not disclose your name, address or any other contact details to third parties, unless we have your express permission. The only exception being if we are required to do so by law, subject to the Data Protection Act.
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works or such material and content.
Goods & Services
All products are sold subject to availability. Any item requiring a longer lead time are clearly stated in the item description box. All items that require longer than stated lead time, we will notify you so you may either request a refund or an alternative item at your sole discretion. If an item is out of stock, we will notify you of an expected delivery date and you may either wait for the item to come into stock or request a full refund.
We will endeavour to ship your item within 48 hours of order. All items despatched to addressess in the UK will be sent via 2nd class post or Hermes delivery company. We will ship items overseas but you will need to contact us to confirm additional postage costs. Any cost must be paid prior to despatch. Despatch times may vary according to availability. We are not responsible for any delay in delivery occurring due to postal delays or force majeure. We are entitled to refuse any special postage request made by you.
Returns and Cancellation
You have the right to return items within 14 days of receipt. All returns must be notified in writing (post or email) and the goods returned at your cost. Please note that items must be returned in original packaging (including any labels) and must be in saleable condition. You may request either a full refund or an alternative item (subject to availability). We reserve the right to charge postage on replacement items but will confirm this at the time a replacement is requested. In the event an order is cancelled prior to the goods being despatched, a full refund will be made. When shopping with Eildon Equestrian you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods, services. It is your responsibility to inform us of any changes to these details as soon as possible. All prices detailed on the website are subject to change at any time.
Disclaimer – Ownership of trade marks
Any trade marks/names as may be featured on the Eildon Equestrian websites are owned by the respective trade mark owners and Eildon Equestrian claims no association, alliance or affiliation with them. Where a trade mark (brand name) is referred to it is used to describe or identify the products.
Liability and Indemnity
We take all reasonable steps to ensure that the information on this website is correct. However we do not guarantee the correctness or completeness of material on this website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering our websites) shall be liable or responsible for any kind loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include without limitation any direct or consequential loss.
Other than as expressly provided in these terms and conditions with respect to specific products and or services, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.
Subject to the express terms in the paragraph above, Eildon Equestrian will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or otherwise out of or in connection with the terms and conditions for any economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or loss of goodwill or reputation; or special or indirect losses. Suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.
Notwithstanding the above, subject to any exceptions expressly provided for in these terms and conditions, Eildon Equestrian aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the products(s) in respect of one incident or series of incidents attributable to the same claim.
We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.